At ABO Patholgy Lab, we are committed to protecting your privacy and ensuring the confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pathology services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full Name
• Contact Number
• Email Address
• Date of Birth
• Gender
• Address

b. Medical Information

• Test reports and medical history
• Doctor prescriptions
• Diagnostic results

c. Technical Information

• IP Address
• Browser Type
• Device Information
• Website usage data (cookies, analytics)

2. How We Use Your Information

We use your information for the following purposes:

• To process lab test bookings and reports
• To communicate test results and updates
• To improve our services and website performance
• To comply with legal and regulatory requirements
• To send notifications, reminders, or health-related updates (if opted)

3. Sharing of Information

We do not sell or rent your personal or medical data.

We may share your data only in the following cases:

• With authorized medical professionals or doctors
• With government authorities if required by law
• With trusted third-party service providers (IT, hosting, SMS/email services) under strict confidentiality

4. Data Security

We implement appropriate security measures to protect your data:

• Secure servers and encrypted communication
• Restricted access to sensitive medical data
• Regular system monitoring and updates

However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies to:

• Enhance user experience
• Analyze website traffic
• Improve services

You can disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent (where applicable)
• Request a copy of your medical records

To exercise these rights, contact us using the details below.

7. Data Retention

We retain your personal and medical data only for as long as necessary:

• To fulfill medical and legal obligations
• As required by healthcare regulations

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for children under 18 without parental or guardian consent.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Optional Add-On (Highly Recommended for India)

Compliance with Indian Laws

We comply with applicable Indian laws including:

• Information Technology Act, 2000
• Digital Personal Data Protection Act (DPDP Act), 2023