Welcome to ABO Pathology. By accessing our website and using our pathology services, you agree to comply with and be bound by the following Terms & Conditions.

1. Definitions

• “Lab” / “We” / “Our” / “Us” refers to [Your Lab Name]
• “User” / “Patient” / “You” refers to any person accessing our services
• “Services” refers to diagnostic tests, reports, home collection, and related services

2. Acceptance of Terms

By using our website or booking any pathology service, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

3. Services Offered

We provide:

• Diagnostic and pathology testing
• Home sample collection (where available)
• Online report access
• Health packages and screening services

All services are subject to availability and medical standards.

4. Eligibility

• Users must provide accurate and complete information
• Minors must use services under parental/guardian supervision
• Valid contact details are required for booking and communication

5. Booking & Payments

• All bookings are subject to confirmation
• Prices may change without prior notice
• Payments can be made online or offline (as applicable)
• Additional charges may apply for urgent or home collection services

6. Sample Collection & Testing

• Users must follow pre-test instructions (fasting, timing, etc.)
• Incorrect preparation may affect results, and the lab is not liable
• Sample collection timing depends on availability and location

7. Reports & Accuracy

• Test reports are generated using standard medical procedures
• While we strive for accuracy, results may vary due to biological factors
• Reports are for informational purposes and should be interpreted by a qualified doctor
• The lab is not responsible for medical decisions taken without professional consultation

8. Cancellation & Refund Policy

• Cancellations must be made prior to sample collection
• Refund eligibility depends on the stage of service
• No refunds once testing has started
• Refund processing may take [X] working days

9. User Responsibilities

You agree:

• To provide true and correct information
• Not to misuse the website or services
• Not to attempt unauthorized access to our systems

10. Privacy & Data Protection

Your data is handled as per our Privacy Policy. By using our services, you consent to the collection and use of your data for medical and operational purposes.

11. Limitation of Liability

• We are not liable for delays caused by unforeseen circumstances
• We are not responsible for consequences arising from misuse of reports
• Our liability is limited to the amount paid for the service

12. Intellectual Property

• All website content (text, logo, design) belongs to us.
• Unauthorized use or reproduction is strictly prohibited

13. Third-Party Services

We may use third-party services (payment gateways, SMS/email providers). We are not responsible for their policies or actions.

14. Force Majeure

We are not liable for failure to perform due to events beyond our control, including:

• Natural disasters
• Government restrictions
• Technical failures

15. Modification of Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of services means acceptance of updated terms.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in our local city only.

17. Contact Information

For any queries or concerns: Contact Us